Last Updated: 01 June 2026
Crystal Paradise ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, protect, and share your information when you use our website crystalparadise.in. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
A. Personal Information
We may collect the following information provided by you:
- Full Name
- Email Address
- Mobile Number
- Shipping and Billing Address
- Business details (Company Name, GST Number, Business Type) for wholesale accounts
- Order-related information
B. Payment Information
When you make a payment, your information is securely processed by Razorpay. We do not store any card details, CVV, UPI PIN, or other sensitive financial information.
C. Technical / Automatic Information
We may automatically collect:
- IP Address
- Browser Type
- Device Information
- Approximate Location
- Cookies Data
- Website Usage Analytics
2. How We Use Your Information
We use your information for the following purposes:
- To verify and approve business accounts for wholesale access
- To process and fulfil your orders
- To verify and process payments
- To deliver products to your address
- To provide customer support
- For fraud prevention and security
- To improve website performance and user experience
- To send updates, offers, and promotional emails (you may unsubscribe at any time)
3. Payment Security (Razorpay)
All payments on our website are securely processed by Razorpay, which is PCI-DSS compliant.
- Your card / UPI information is encrypted in transit
- We do not store any sensitive financial details
- Razorpay handles your data as per its own Privacy Policy
4. Data Protection Measures
To safeguard your personal information, we use:
- SSL Encryption
- Secure Servers
- Regular Security Monitoring
- Limited Access to Personal Data
5. Sharing of Information
We do not sell your personal information. Information may be shared only in the following circumstances:
- Payment Gateway (Razorpay)
- Logistics Partners (Shiprocket and courier companies)
- Customer Support Service Providers
- Legal Authorities (only when required by law)
6. Cookies Policy
We use cookies to:
- Ensure smooth website operation
- Save cart items
- Provide a personalised shopping experience
- Improve performance and analytics
You may disable cookies through your browser settings.
7. Your Rights
You have the right to:
- Access the personal information we hold
- Request correction or updating of incorrect information
- Request deletion of your information (subject to legal requirements)
- Opt out of promotional communications
For such requests, contact us at: info@crystalparadise.in
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
9. Changes to This Policy
We may update this Privacy Policy periodically. Updated policies will be posted on the website and will take effect immediately upon publication.
10. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Crystal Paradise
Email: info@crystalparadise.in
Phone: +91 9310990447
Website: crystalparadise.in